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FAQ

Explore answers to the questions we get most often about Folgers® Coffee products.

Where can I buy Folgers Coffee?

Folgers Coffee is available at most grocery stores and big-box retailers. It is up to the stores or their suppliers to decide which brands and quantities to carry, meaning the entire line of Folgers Coffee might not be available at each location.

What is the shelf life of Folgers Coffee?

To make sure you continue to have the freshest coffee experience possible, we've added "best before" dates to all Folgers packages. To keep unopened coffee fresh after you bring it home, store it in a cool, dry place and use before the "Best before" date. Coffee used beyond its expiration date is safe to drink, but some of the flavour might be lost.

What is the best way to brew ground coffee?

The general rule is to add 1.5 tablespoons of ground coffee per cup. Next, use fresh, cold water, typically adding 175 mL per cup of coffee. Hot water has a tendency to carry minerals and/or buildup from inside water pipes, which could affect the taste of the brewed coffee.

For example, 9 tablespoons of ground coffee and 1,050 mL of water would be recommended for making 6 cups of coffee.

It's also important to clean your coffeemaker. Consult your coffeemaker's user manual for the manufacturer's cleaning instructions. If cleaning instructions are not readily available, you can use distilled white vinegar for cleaning your coffeemaker. Fill the water reservoir with vinegar and run it through the brewing cycle once. Then, rinse the coffeemaker thoroughly with two cycles of plain water.

Here are some additional tips to help you get the perfect cup of coffee:

  • Don't boil or reheat coffee. It cooks out all of the delicate flavours and leaves a bitter taste.
  • Don't leave coffee on the burner. The coffee begins to caramelize and will smell "off." For best results, serve immediately or store in a thermal carafe.
  • Never mix old coffee grounds with new coffee grounds.

How should I store my Folgers Coffee?

Properly storing your Folgers Coffee will help you preserve the best flavour. We recommend storing Folgers Ground Coffee in the refrigerator with the lid tightly closed.

You can store Folgers Instant Coffee in the refrigerator or at room temperature, but the lid should be sealed tightly. Whole bean coffee should also be kept in an airtight container and can be stored at room temperature. Whole bean coffee can be kept frozen for up to 12 months.

My coffee tastes bitter or burnt. What can cause that taste?

Several factors can cause coffee to have a bitter taste, including:

Brewed coffee sitting on the heating element too long. If not consumed in 15 minutes, we recommend keeping brewed coffee in a thermal container.

Using a dark-roast coffee. Dark-roast coffees typically have a bittersweet, full-bodied flavour, so if this is not the flavour you are looking for, trying a lighter roast might be the answer.

The coffee might have been ground too fine, where too much coffee is extracted through the brewing process, causing a strong or bitter taste.

The coffee might not have been ground fine enough, causing a lack of flavour that often is referred to as bitter.

The grind level doesn't correctly match the brewing method (coffee ground for automatic drip but used in a percolator might taste bitter).

The coffee might be stale, or might not have been stored in an airtight container. If kept too long in the refrigerator or freezer, coffee could develop "off" flavours.

The ground coffee is stale. If ground coffee is not stored in an airtight container, it might develop bitter overtones.

What causes the can to bulge? Is it safe to use?

Is it safe to use? Absolutely! Your container of Folgers Coffee might have been packaged under higher-than-usual pressure. This can happen when coffee is packed fresh. It's still giving off its aroma, causing the protective seal to expand. It will still have that wonderful Folgers flavour and aroma.

Here are some helpful tips for opening the container:

As with any vacuumed product, hold it away from your eyes. Prick the inner seal with the tip of a knife and you'll hear a "whoosh" sound. Wait a few seconds for that sound to stop, and then continue opening. Enjoy!

Is the AromaSeal® container recyclable?

Our Folgers AromaSeal container is class 2 HDPE plastic (high density polyethylene), and the snap-tight lid is class 4. This material is the same type used in most laundry detergent bottles, juice containers, milk jugs, and water jugs. It's readily recyclable in areas where facilities exist.

Is there anything I should know about reusing coffee?

Leftover coffee should not be reheated; it will not taste the same.

Never reuse coffee filters. They absorb the leftover stale flavours and they tear, which allows grounds to pass through into your coffee.

Never reuse coffee grounds for brewing. The best coffee flavours are extracted the first time they pass through the filter.

What are Folgers K-Cup® Packs?

K-Cup® Packs are single-serving coffee packs designed for use with a Keurig® Brewer. K-Cup® Packs are servings of ground coffee supplied in a prepared single-serving unit that is inserted into the machine after it heats up, and disposed after the coffee is brewed.

Is Simply Smooth® a "low-acid" coffee?

Simply Smooth coffee is not a "low-acid" coffee. Rather than targeting acids, Folgers Simply Smooth coffee is specially blended and carefully roasted to reduce certain irritants associated with stomach discomfort. Simply Smooth coffee is gentle to the stomach, while providing the great Mountain Grown™ taste and aroma of Folgers Coffee.

Do coffee products contain gluten?

Coffee is not a source of gluten, and our Folgers roast and ground coffee items are produced in a dedicated facility where no other types of agricultural crops are handled or processed; however, due to the use of common equipment within the agricultural community to harvest, store, and transport crops, our roast and ground products may contain trace amounts of grain-based ingredients.

Additionally, our flavoured coffee products may contain added ingredients that are not gluten free.

Still have questions? We'd love to hear from you.

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